Many SAP projects today head towards go-live doing all the good work (Testing, Training, Conversions, Authorizations, etc) leading up to that point, but have no module detail plan in place to ensure everything will be running properly after the go-live. SAP projects base the success of the go-live with the number of issues reported during hypercare, but this does not always mean everything is being reported and major issues may surface long after the project team is gone.